Egroup88 Terms & Conditions – Platform Usage Terms for Malaysia

Welcome to egroup88 ("Platform", "we", "egroup88"). This Terms & Conditions document ("Terms") constitutes a legally binding agreement between you ("User", "Member", "Player") and egroup88, which operates the online betting platform at egroup88.biz.

By registering an account, accessing, or using any part of the egroup88 platform — whether via the website or any device — you are deemed to have read, understood, and agreed to be bound by all Terms set out in this document, together with Privacy Policy and Responsible Gaming Guidelines ours.

Should you disagree with any part of these Terms, please stop using the egroup88 platform immediately and do not register for or continue using your account.

To register and use the egroup88 platform, you must meet all of the following eligibility criteria:

• You must be at least 18 years of age at the time of registration and throughout your use of the egroup88 platform.
• You must be an individual with full legal capacity to enter into a binding contractual agreement under the laws of your country of residence.
• You are not on any enforced self-exclusion list and have not been barred from using gambling services by any relevant authority.
• The information you provide during registration is truthful, accurate, complete, and current.

Egroup88 reserves the right at any time to request identity verification documents to confirm a user's eligibility, including a Malaysian identity card (MyKad), passport, or other supporting documents. Failure to submit the required documents within the specified timeframe may result in account suspension or termination.

Each individual is only permitted to hold one (1) active account at egroup88. Registering multiple accounts under the same individual is strictly prohibited and may result in the termination of all associated accounts and forfeiture of any balances or winnings.

By registering an egroup88 account, you are fully responsible for:

• Keeping your password and account login details confidential.
• Ensuring that no one else accesses your account without your authorisation.
• Notify egroup88 immediately via customer support if you suspect any unauthorised access to your account.
• Updating your personal information whenever changes occur.

Egroup88 will never ask for your password via email, SMS, phone, or any other channel. If you receive any such request, treat it as a phishing attempt and contact egroup88 support immediately.

Egroup88 is not liable for any losses arising from the use of your account by a third party due to your failure to safeguard your password, unless such losses are directly caused by egroup88's own negligence.

Egroup88 supports a variety of local Malaysian payment methods for players' convenience. All financial transactions must use methods that are listed and approved by egroup88.

Accepted Payment Methods:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow (QR and direct transfer)
• FPX — Maybank2u, CIMB Clicks, and other Malaysian banks

Deposit Terms:

• Minimum deposit: RM 20 per transaction.
• All deposits must come from a legitimate source held in the name of the same egroup88 account holder.
• Deposits from third parties, unauthorised credit cards, or unknown sources will be returned and the account may be frozen pending investigation.
• Egroup88 is not responsible for deposit delays caused by third parties such as banks or e-wallet providers.

Withdrawal Terms:

• Minimum withdrawal: RM 50 per transaction.
• All withdrawals must be made to the same payment method or a bank account held in the name of the same egroup88 account holder.
• Egroup88 reserves the right to request identity verification (KYC) before processing withdrawals, particularly for amounts exceeding RM 5,000.
• Withdrawals are typically processed within 1–3 business hours. In exceptional cases, processing may take up to 24 hours.
• Egroup88 reserves the right to withhold withdrawals for up to 30 days for security review and compliance purposes.

Egroup88 offers a variety of bonuses and promotions from time to time to reward loyal members and welcome new ones. All bonuses are subject to specific terms and wagering requirements.

General Bonus Principles:

• All bonuses are subject to the specific terms and conditions stated alongside the relevant offer.
• Bonus funds cannot be withdrawn directly. They must be played through at the specified wagering requirement ratio (typically between 20x and 40x the bonus value) before any withdrawal from the bonus balance is permitted.
• Egroup88 reserves the right to void any bonus if there is evidence that a player has abused the promotions system, including registering multiple accounts or employing betting strategies designed to fulfil wagering requirements at minimal risk.
• Each player is entitled to receive each type of promotional bonus once only, unless otherwise stated in the relevant promotion's terms.
• Egroup88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

The egroup88 platform offers a wide range of game categories, including video slots, Live Casino, poker, lottery, Sports Betting (Malaysia Super League, EPL, badminton), e-sports, and Virtual Sports. Each category has its own game rules, detailed on the respective game pages.

General Principles Applicable to All Games:

• All game results are final once processed by the egroup88 system. No appeals regarding game outcomes will be entertained except in cases of proven technical error.
• In the event of a technical disruption or loss of internet connection during an active game, egroup88 will attempt to restore the game to its last valid state. If this is not possible, any affected bets will be returned to the player.
• Egroup88 uses a Certified Random Number Generator (RNG) for all games requiring randomness. The system has been independently audited to ensure fairness.
• Players are responsible for understanding the rules of each game before playing. Click "How to Play" or "Info" within each game for more details.
• Minimum and maximum bet limits apply to each game and table. egroup88 reserves the right to adjust these limits at any time.

The following activities are strictly prohibited on the egroup88 platform and may result in immediate account suspension or termination, forfeiture of all funds in the account, and legal action where applicable:

• Fraud & Forgery: Providing false identity information, using fraudulent documents, or impersonating another person during registration or the KYC process.
• Player Collusion: Colluding with other players to gain an unfair advantage in poker or any other player-versus-player game.
• Use of Automation Software: Using bots, automated scripts, or any software designed to play automatically or exploit the egroup88 system.
• Money Laundering: Using the egroup88 platform to launder money or process funds derived from illegal activities.
• Bug Exploitation: Deliberately exploiting any bugs or technical vulnerabilities in the egroup88 system for unauthorised gain.
• Bonus Abuse: Registering multiple accounts or using other methods to obtain bonuses fraudulently.
• Threats & Harassment: Threatening, harassing, or abusing egroup88 staff or other players through any communication channel.

Egroup88 provides its platform and services on an "as is" and "as available" basis. To the extent permitted by applicable law, egroup88 makes no express or implied warranties regarding:

• The continuous availability or uninterrupted operation of the platform.
• The suitability of the platform for any particular purpose.
• The accuracy, reliability, or completeness of any information contained on the platform.

Egroup88 shall not be liable for any direct, indirect, consequential, or punitive losses arising from:

• Your use of or inability to use the egroup88 platform.
• Any transaction carried out through the platform.
• Unauthorised access to your account resulting from your failure to keep your password secure.
• Service disruptions caused by factors beyond egroup88's control, including internet outages, power failures, or natural disasters.

Egroup88 takes the privacy and protection of users' personal data seriously. All data collected during registration and use of the platform is processed in accordance with egroup88 Privacy Policy in detail, which forms part of these Terms.

By accepting these Terms, you agree that egroup88 may collect, store, process, and use your personal data for the following purposes:

• User account management and verification.
• Processing of financial transactions and KYC verification.
• Enhancement and development of the egroup88 platform and services.
• Delivery of account-related communications, promotions (where you have opted in), and important notices.
• Compliance with all applicable legal and regulatory requirements.

For full details on how egroup88 manages your data, please refer to our Privacy Policy ours.

Egroup88 is committed to promoting responsible gaming. We believe that betting should be a form of entertainment, not a means of generating income or resolving financial difficulties.

Egroup88 provides the following tools to help players stay in control:

• Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings.
• Loss Limits: Set a maximum loss limit for a defined period.
• Play Time Reminder: Receive a reminder after the play session duration you have set.
• Playing Break: Take a playing break of 24 hours, 7 days, or 30 days with ease.
• Self-Exclusion: Temporarily suspend your account (for 6 months) or close it permanently.

For more information on responsible gaming tools and support resources, please visit the Responsible Gambling egroup88.

Egroup88 reserves the right to suspend or terminate any user's account at any time, at its sole discretion, with or without prior notice, in situations including but not limited to:

• Violation of any part of these Terms.
• Suspected fraud, money laundering, or other criminal activity.
• Failure to submit the required identity verification documents.
• Self-exclusion requests submitted by the user.
• Legal or regulatory compliance requirements.

If your account is terminated due to fraud or a breach of terms, egroup88 reserves the right to forfeit all remaining balances and winnings in that account. If termination is due to other reasons, any valid balance will be returned to the user upon completion of the review process.

Users may also voluntarily close their account at any time by contacting egroup88 customer support. Any remaining balance will be processed for withdrawal in accordance with standard procedures.

Egroup88 reserves the right to modify, amend, add, or remove any part of these Terms at any time without prior notice. The updated version of the Terms will be published on this page with a new effective date.

Continued use of the egroup88 platform following any changes to these Terms constitutes your acceptance of the amended Terms. egroup88 encourages users to review this page periodically.

In the event of any conflict between the Bahasa Malaysia version and any other language version of these Terms, the Bahasa Malaysia version shall prevail.

These Terms are governed by and construed in accordance with applicable law. Any disputes arising from or in connection with these Terms will be resolved through the channels designated by egroup88.